Friday, June 10, 2016

Procedure to correect faulty debit / credit in PPF A/C

From: Spoc CPC (CBS) ODISHA <spocodisha@gmail.com>
Sent: 08 June 2016 20:57
To: Bhubaneswar GPO
Cc: Bhubaneswar DO; adpmu-odi
Subject: Re: faultydebit/credit in two ppfa/c
 
                      Office of The Chief Postmaster General,Odisha Circle, Bhubaneswar
Dear Sir/Madam,         
 
When PPF Deposit made in wrong account number, what is the process to correct it?
 
Deposit made in wrong account number
 
·         Invoke CPWTM menu in Counter PA login
·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal
·         Enter the Dr. account number (wrong account number)
·         Enter the amount as in the Deposit transaction
·         Enter the report code as "REVRS" & Submit
·         Verify the transaction in Supervisor login
 
For making the deposit in the correct account number
 
·         Invoke CPDTM menu in Counter PA login
·         Add --- C/NR Cash Normal Receipt --- N Normal Contribution
·         Enter the Cr. account number (correct PPF account number)
·         Enter the correct amount & Submit
·         Verify the transaction in Supervisor login
   
Deposit amount is wrong
 
·         Invoke CPWTM menu in Counter PA login
·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal
·         Enter the Dr. account number (PPF account number)
·         Enter the excess amount deposited
·         Enter the report code as "REVRS" & Submit
·         Verify the transaction in Supervisor login
 
Thanks & Regards
 
SPOC
CBS CPC, Odisha
for Chief PMG, Odisha
0674-2575449,2570268

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