India Post to Start SBI Buddy Wallet Service in
Post Offices
In order to move towards digitization of cash
transactions at post offices for its Saving Bank Customers, Department of Posts
(DoP) has approached the State Bank of India to provide customized services of
State Bank Buddy wallet for branches of Post Offices. Cashiers/Postal Assistant
at authorized Post Offices will accept two kinds of withdrawal forms from their
Saving Bank customers. One for withdrawing cash and other for loading their
Buddy wallet.
1. DoP would like to open wallets for their
identified Post offices across India.
2. To begin with, DoP will start with 1000 Post
Offices and then extend to larger no. of Post Offices. All these Post Offices
will be provided with a smart phone, by the respective Divisional Heads/Chief
Postmaster/Sr. Postmasters. These phones Will be the assets of the post Office
concerned and Will be the deposited in the treasury at end of the day. At the
beginning of the day the phone will be given to the SB Cashier handling the
Buddy wallet.
3. State Bank Buddy wallet will be downloaded from
Google play /Apple store and wallet account will be registered on these (Post
Offices’ Official) Mobile Numbers.
4. Sansad Marg HO will be assigned as a nodal
office for SBl buddy. DoP will share with SBl the list of mobile nos. to be
used on Post Office counters. Against each mobile no. in the list, name &
address of PO along with other details considered important for accounting and
MIS.
5. SBI will prefund all 1000 post office e-wallet
accounts with Rs.20,000 (each wallet to be topped up with Rs.20,000).
6. Cashiers/Postal Assistant at Post Offices will
pay to their (PO) customers, through P2P facility (using “Send Money/Ask Money)
against special withdrawal forms presented by the customers.
7. At 4.30 pm each day, Buddy Team at GITC will
send MIS to NDMB (Sansad Marg) & Sansad Marg HO containing the amount
consumed by each PO wallet during the day.
8. At the closure of Post Offices? customer
dealing, 3:00 pm State Bank Buddy team will run a scheduled job and block all
these wallets so that no further transactions can be made on that day.
9. Buddy team will generate Daily Transaction MIS
of these wallets post office wise and share it with DoP
10. No PO wallet will be topped up during the day
for increased requirement etc.
11. Buddy team will unblock these wallets in SOD
(Start of Day) so that wallets will be operational for use.
1- Between Customer & Cashier/Postal Assistant
i. Customer should download buddy wallet from play
store or apple store. Assistance may be required. The cashiers/Postal Assistant
will be trained by SBI.
ii. Customer should use 'Ask Option" in Buddy
giving mobile number of the Cashier.
iii. The statement of transactions on the wallet of
the cashier can be made available by the Bank
At Post office
i. Debit SB account of customer
ii. Credit Wallet Account of customer
Reconciliation
The individual PO will download the Buddy report,
check it against the transactions made and will
(A) Either confirm that the report tallied with the
transactions done in the post offices, to the nodal office.
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