Scroll Notifications
Saturday, July 29, 2017
CSI Command Center at CEPT, Chennai
Respected Sir(s) /
Madam(s),
I wish to share the
following information that a support centre for CSI rollout has been set up at
CEPT Chennai.
A CSI migration and
support team is formed in CEPT Chennai /Mysuru under Mr V M Sakthivelu DD CEPT.
The contact details and email is shared herewith.
- V M Sakthivelu DD CEPT - 9444227090 sakthiveluvm@indiapost.gov.in
- T.Vivekanandan ASP CSI DMCC - 9884614024 vivekanandan.t@indiapost.gov.in
- V Subhashini IP CSI DMCC - 9444937245
- M Pattabiraman IP CSI DMCC - 9176641355
Other officials in the
team are:
- Prasaanna R
- N Kaviraj
- R Lakshmi
- C Valli
- V Naveenkumar
A common email for all
communications is created : Circles / CPCs /SPOCs may write to csidmcc.cept@indiapost.gov.in any issue relating to CSI pre-rollout issues to
post rollout issues (end to end)
A common user group
with 10 telephone numbers for the group has been applied for and this will be
communicated to the Circles shortly by the end of this week.
A template is created
to collect the required information of SPOCs in the Divisions/ Regions / Circles.
It is requested that this template may kindly be filled in at the earliest and
sent back to us for contacting the divisional SPOCs directly.
This team will support
issues listed:
- Training (both UC and EU)
- Pre-rollout monitoring including site preparation
- Migrations
- Post rollout issues and support
- Critical issues identification and providing solution through TCS team
Hence, it is requested
to circulate this information to all the divisions immediately.
We are organising a
conference call on all alternative days with the SPOCS in the circles starting
from 16th August 2017. Hence, the information to SPOCS who will be
coordinating CSI activities may please be mentioned in the same template
without fail.
Thanking You, Sir.
With Regards,
(V M SAKTHIVELU)
Deputy Director CEPT Chennai
+919444227090
Thursday, July 27, 2017
Saturday, July 22, 2017
Friday, July 21, 2017
Thursday, July 20, 2017
Setting up of CBS/PLI helpdesk at Head Post Offices
Since, it is proposed to go for a roll out of
Service Desk at HPO level, Pl identify and provide the profile information of
the PAs/Supervisors dealing with CBS / PLI applications. The basic profile
information includes mobile number, Employee IDs and Mail ID (Must be
Indiapost Domain ID) which are mandatory for communication of SSO
password to the concerned users.
An excel file containing
the details of all the 815 Head Post Offices in the country is attached
herewith. It is therefore requested, kindly cause to obtain
the information pertaining to the identified SPOC/SPOCs at each HO level.
Once the data is
available, we will provide the same as required by CSI, so that the
password can be shared through the mobile numbers.
Kindly ensure
the following steps to be taken Care of:
1. Check ports is open or not:--
To check ports > press window R >cmd >
telnet 172.19.64.32 80/8070/8080/8090
telnet 172.19.64.33 80/8070/8080/8090
telnet 172.19.64.34 80/8070/8080/8090
telnet 172.19.64.33 80/8070/8080/8090
telnet 172.19.64.34 80/8070/8080/8090
A) If all ports are open
then you should be receive blank screen if error is coming like telnet is not
recognized> first go to control panel > program features >Turn Windows
features turn on /off> check box telnet client
B) If you received any other error then told to user to connect with sify team for port opening issue.
B) If you received any other error then told to user to connect with sify team for port opening issue.
2. Check user is connected with India
Post Domain workgroup or not?
To check Work group > go to my computer properties and check full computer name with india post and domain is also same.
To check Work group > go to my computer properties and check full computer name with india post and domain is also same.
3. DNS entry must be
172.19.64.11 as primary & 172.19.64.12 as secondary. To check
DNS>Control Panel > Network and sharing >Click on LAN connection >
details> check DNS is there or not.
If DNS entry is not there, the user to add above
mentioned IP as primary & secondary and restart the system and then log in
in to Service Desk.
In case of any issue faced in the above steps Pl
Call 022-62312700 (CSI) for Assistance.
Note: On completion of successful Service Desk roll-out at H O level, all the tickets pertained to H O and S Os will be raised at H O Level Only. CPC’s can raise the tickets only for their own issues.
Note: On completion of successful Service Desk roll-out at H O level, all the tickets pertained to H O and S Os will be raised at H O Level Only. CPC’s can raise the tickets only for their own issues.
Thanks & Regards,
S Thyagarajan
Service Desk Team,
CEPT, Chennai - 02.
Sunday, July 16, 2017
Saturday, July 15, 2017
Thursday, July 13, 2017
Wednesday, July 12, 2017
Tuesday, July 11, 2017
Monday, July 10, 2017
Declaration of result of PM/MG examination held on 29.01.2017
Click here to view the result of anantapur division. For further details visit appost.in
Friday, July 7, 2017
Tuesday, July 4, 2017
Subscribe to:
Posts (Atom)