Procedure to correect faulty debit / credit in PPF A/C

From: Spoc CPC (CBS) ODISHA <spocodisha@gmail.com>
Sent: 08 June 2016 20:57
To: Bhubaneswar GPO
Cc: Bhubaneswar DO; adpmu-odi
Subject: Re: faultydebit/credit in two ppfa/c

 

                      Office of The Chief Postmaster General,Odisha Circle, Bhubaneswar

Dear Sir/Madam,         

​

 

When PPF Deposit made in wrong account number, what is the process to correct it?

 

Deposit made in wrong account number

 

·         Invoke CPWTM menu in Counter PA login

·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal

·         Enter the Dr. account number (wrong account number)

·         Enter the amount as in the Deposit transaction

·         Enter the report code as "REVRS" & Submit

·         Verify the transaction in Supervisor login

 

For making the deposit in the correct account number

 

·         Invoke CPDTM menu in Counter PA login

·         Add --- C/NR Cash Normal Receipt --- N Normal Contribution

·         Enter the Cr. account number (correct PPF account number)

·         Enter the correct amount & Submit

·         Verify the transaction in Supervisor login

   

Deposit amount is wrong

 

·         Invoke CPWTM menu in Counter PA login

·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal

·         Enter the Dr. account number (PPF account number)

·         Enter the excess amount deposited

·         Enter the report code as "REVRS" & Submit

·         Verify the transaction in Supervisor login

 

Thanks & Regards

 

SPOC

CBS CPC, Odisha

for Chief PMG, Odisha

0674-2575449,2570268